News

Looking to space for solutions on Earth Day

Wednesday, April 22, 2020

Earth Day is celebrated around the world on April 22. Since its early days back in the seventies, Earth Day has striven to build the world’s largest environmental movement to drive transformative change for people and the planet. As an engine of this transformative change, space tech…

EGNOS Service Implementation Roadmaps: New version 4.3 released!
Tuesday, April 14, 2020
The new version of the EGNOS Service Implementation Roadmaps (v4.3) has been released and is now available at the EGNOS Service Implementation Roadmap section! The EGNOS Service Implementation Roadmaps provide a high-level overview of the expected evolution for the upcoming…

Maintaining EGNSS operations and security in challenging times: the GSA response
Wednesday, April 08, 2020
The coronavirus pandemic has had an impact on organisations, businesses, individuals and their families. As one of the few European Agencies delivering services 24/7, and with centres spread across Europe, the European GNSS Agency (GSA) has put various measures into place to ensure…

Instrument flight procedures for General Aviation supported by EGNOS
Tuesday, April 07, 2020
The General Aviation community undertakes millions of flights on aircraft equipped with GNSS-enabled receivers. To support this community takes full advantage of this technology, it is a priority for the European GNSS Agency (GSA) and the EGNOS Service Provider (ESSP) to facilitate the…

Third and last GEO Swap successfully completed!
Friday, March 27, 2020
The EGNOS geostationary satellite (GEO) ASTRA SES-5 (GEO-1/PRN 136) has been introduced in the operational platform replacing satellite INMARSAT 4F2 (PRN 126), which has become part of the EGNOS TEST Platform broadcasting the TEST Signal-In-Space (SiS). Take a look at the updated Service Notice #…

Second GEO Swap successfully completed!
Friday, February 28, 2020
The EGNOS geostationary satellite (GEO) ASTRA 5-B (GEO-2/PRN 123) has been introduced in the operational platform replacing satellite ASTRA SES-5 (GEO-1/PRN 136), which has become part of the EGNOS TEST Platform broadcasting the TEST Signal-In-Space. This current Space Segment configuration will…

EGNOS present at the EU Space Week
Monday, February 24, 2020
As one of the three European Space Programs, EGNOS had a prominent role at the European Space Week event that took place in December 2019 in Helsinki, Finland. Being a key conference in the space sector, the Paasitorni congress centre gathered business, policy-makers,…

EGNOS payload enters service on EUTELSAT 5 West B
Friday, February 14, 2020
The GEO-3 payload of the European Geostationary Navigation Overlay System (EGNOS), hosted aboard the EUTELSAT 5 West B satellite, has successfully entered into service. The satellite was successfully launched on a Proton M/Breeze M launch vehicle from Baikonur Cosmodrome, Kazakhstan, on 9…

‘I am a true believer in the European project’ - Carlo des Dorides talks about his time at GSA
Thursday, January 30, 2020
Carlo des Dorides took up his position as executive director of the European GNSS Agency (GSA) on February 1, 2011. In the nine years since then, the Galileo programme has progressed from a project on paper to an operational programme with over a billion users around the globe. As his…

First GEO Swap successfully completed!
Friday, January 17, 2020
The EGNOS geostationary satellite (GEO) INMARSAT 4F2 (PRN 126) has been introduced in the operational platform replacing satellite ASTRA 5-B (GEO-2/PRN 123), which has become part of the EGNOS TEST Platform broadcasting the TEST Signal-In-Space. This current Space Segment configuration will last…

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Safety Of Life Service (SOL) The integrity message provided by EGNOS is essential when satellite navigation is used for applications where human lives could be endangered.

Open Service EGNOS improves the GPS positioning accuracy supporting a wide range of applications in various domains.

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Last modified: Jan 16, 2026

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

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1.1   Editor

European Satellite Services Provider S.A.S. (‘Société par Actions Simplifiée’) (hereinafter «ESSP»)
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User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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The Website is a work of authorship (‘oeuvre’) as per article L.111.1 of French ‘Code de la Propriété Intellectuelle’ and contains notably software programs, photos, pictures, graphics, interfaces, written content, videos that are fully owned by ESSP and for which ESSP has been authorized to use them. They shall not be used, copied, distributed or modified, on whatever form, without the prior and written authorization of ESSP.

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Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
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ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

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EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

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The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
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